Carola van Eijk
Assistant professor
- Name
- Dr. C.J.A. van Eijk
- Telephone
- +31 70 800 9489
- c.j.a.van.eijk@fgga.leidenuniv.nl
- ORCID iD
- 0000-0003-1141-720X
In her research, Carola van Eijk mainly focuses on the co-production of public services. In co-production, both the citizens and the government interact to produce several kinds of public services. Carola’s ongoing research includes aspects of why citizens and public professionals are willing to engage in co-production, how these individuals collaborate and interact, and the challenges public professionals have to cope with.
More information about Carola van Eijk
News
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Public Administration students take a close look at societal issues in Multi-Level Governance -
How can the municipality of Leiden improve its interaction with ‘internationals’? Public Administration students find out -
PhD thesis on citizen participation nominated for public administration prize -
Collaboration in the public domain
Dr. Carola van Eijk is Assistant Professor at the Institute of Public Administration. She obtained her PhD in Public Administration at Leiden University in 2017.
Research
In her research, Carola mainly focuses on the co-production of public services. In co-production, both the citizens and the government interact to produce several kinds of public services. Carola’s ongoing research includes aspects of why citizens and public professionals are willing to engage in co-production, how these individuals collaborate and interact, and the challenges public professionals have to cope with. In her PhD-research (entitled “Engagement of citizens and public professionals in the co-production of public services”) she had a special focus on the policy domains of health (i.e., client councils) and community safety (i.e., neighborhood watch schemes). This PhD-research was financed by a Research Talent Grant of the Netherlands Organization for Scientific Research (NWO) and the dissertation was shortlisted for the Van Poelje Best Dissertation Award.
Her current research agenda is mainly focused on the tensions and dilemma's professionals are confronted with on a daily basis when interacting with citizens in the co-production of public services.
Key publications
- Van Eijk, C.J.A. & M. Gascó (2018). “Unravelling the Co-Producers. Who are They and What Motivations do They Have?” In: T. Brandsen, B. Verschuere & T. Steen (eds.). Co-production and Co-creation: Engaging citizens in public services. New York: Routledge, pp. 63-76.
- Van Eijk, C.J.A. (2017). Engagement of Citizens and Public Professionals in the Co-Production of Public Services. Leiden University; dissertation.
- Van Eijk, C.J.A. (2017). Helping Dutch neighborhood watch schemes to survive the rainy season: Studying mutual perceptions on citizens’ and professionals’ engagement in the co-production of community safety. VOLUNTAS, on-line first publication.
- Van Eijk, C.J.A., T.P.S. Steen & B. Verschuere (2017). Co-producing safety in the local community: A Q-methodology study on the incentives of Belgian and Dutch members of neighbourhood watch schemes. Local Government Studies, 43 (3): 323-343.
- Van Eijk, C.J.A. & T.P.S. Steen (2016). Why engage in co-production of public services? Mixing theory and empirical evidence. International Review of Administrative Sciences, 82 (1): 28-46.
Van Eijk, C.J.A. & T.P.S. Steen (2014). Why People Co-Produce: Analysing citizens’ perceptions on co-planning engagement in health care services. Public Management Review, 16 (3): 358-382.
Teaching
Carola van Eijk is currently teaching courses in both the Bachelor’s and Master’s Program of the Institute of Public Administration. Among others, she teaches courses on co-production and citizen engagement, multi-level governance, and research methods in public administration. She also coordinates the Bachelor project, in which all third year Bachelor students write their final Bachelor thesis.
Assistant professor
- Faculty Governance and Global Affairs
- Instituut Bestuurskunde
- Breeman G.E. & Eijk C.J.A. van (2023), De bestuurlijke kaart van Nederland: het openbaar bestuur en zijn omgeving in nationaal en internationaal perspectief. Bussum: Uitgeverij Coutinho.
- Eijk C.J.A. van & Cuppen E. (2022), Coproduceren in een complex belangenspeelveld : dilemma’s voor de gemeentelijke overheidsprofessional, Bestuurskunde 31(3): 3-15.
- Eijk C.J.A. van (2020), Partnerships for Safe Cities: Community-Safety Initiatives in Cities in the Netherlands and Belgium. In: Montfort C. van & Michels A. (Eds.), Partnerships for Livable Cities: Palgrave Macmillan. 167-190.
- Eijk C.J.A. van, Steen T.P.S. & Torenvlied R. (2019), Public Professionals’ Engagement in Coproduction: The Impact of the Work Environment on Elderly Care Managers’ Perceptions on Collaboration With Client Councils, The American Review of Public Administration 49(6): 733-748.
- Eijk C.J.A. van & Steen T.P.S. (2018), Coproductie. In: Noort W. van, Groeneveld S., Hoek M. van der, Schalk J. & Voet J. van der (Eds.), Publiek Management. Bussum: Uitgeverij Coutinho. 117-130.
- Eijk C.J.A. van & Ohler D. (2018), Buurtpreventie binnen lokale veiligheidsaanpak. Handreiking. Utrecht: Het CCV.
- Eijk C.J.A. van (2018), Helping Dutch neighborhood watch schemes to survive the rainy season: Studying mutual perceptions on citizens’ and professionals’ engagement in the co-production of community safety, Voluntas: International Journal of Voluntary and Nonprofit Organizations 29(1): 222-236.
- Martinus E., Eijk C.J.A. van, Daele E. van, Lam A., Arnold H. & Arends W. (2018), Coproductie in het veiligheidsdomein. In: Meijer A., Honingh M., Steen T., Verschuere B. & Brandsen T. (Eds.), Coproductie in de publieke sector. Den Haag: Boom Bestuurskunde. 83-104.
- Broekema W.G., Eijk C.J.A. van & Torenvlied R. (2018), The role of external experts in crisis situations: a research synthesis of 114 post-crisis evaluation reports in the Netherlands, International Journal of Disaster Risk Reduction 31: 20-29.
- Eijk C.J.A. van (25 January 2018), Praktische lessen voor coproducerende burgers én overheden. FGGA Blog. The Hague: FGGA, Leiden University. [blog entry].
- Eijk C.J.A. van & Gascó M. (2018), Unravelling the Co-Producers. Who are They and What Motivations do They Have?. In: Brandsen T., Verschuere B. & Steen T. (Eds.), Co-production and Co-creation: Engaging citizens in public services. New York: Routledge. 63-76.
- Gascó M. & Eijk C.J.A. van (2018), Case Study – The Spanish Project Pla BUITS. In: Brandsen T., Verschuere B. & Steen T. (Eds.), Co-production and Co-creation: Engaging citizens in public services. New York: Routledge. 77-79.
- Eijk C.J.A. van, Steen T. & Verschuere B. (2018), Dutch and Belgian citizens’ motivations to engage in neighborhood watch schemes. In: Brandsen T., Verschuere B. & Steen T. (Eds.), Co-production and Co-creation: Engaging citizens in public services. New York: Routledge. 226-228.
- Eijk C.J.A. van, Steen T.P.S. & Verschuere B. (2017), Co-producing safety in the local community: A Q-methodology study on the incentives of Belgian and Dutch members of neighbourhood watch schemes, Local Government Studies 43(3): 323-343.
- Eijk C.J.A. van (11 October 2017), Engagement of citizens and public professionals in the co-production of public services (Dissertatie. The Institute of Public Administration, Governance and Global Affairs, Leiden University). Supervisor(s): Steen Trui P.S. & Torenvlied René.
- Eijk C.J.A. van, Steen T.P.S. & Verschuere B. (21 February 2017), Why co-produce? Accounting for diversity in citizens’ motivations to engage in neighbourhood watch schemes. INLOGOV. Birmingham: Institute of Local Government Studies, University of Birmingham. [blog entry].
- Eijk C.J.A. van (30 June 2017), Inspraakavond gemeenten blijft heikel punt. FGGA Blog. The Hague: FGGA, Leiden University. [blog entry].
- Kleef D.D. van & Eijk C.J.A. van (2016), In or Out: Developing a Categorization of Different Types of Co-Production by Using the Critical Case of Dutch Food Safety Services, International Journal of Public Administration 39(13): 1044-1055.
- Resodihardjo S.L., Carroll B.J., Eijk C.J.A. van & Maris S. (2016), Why Traditional Responses to Blame Games Fail: The Importance of Context, Rituals, and Sub-Blame Games in the Face of Raves Gone Wrong, Public Administration 94(2): 350–363.
- Eijk C.J.A. van (2016) The Ministry Of Public Input: Integrating Citizen Views Into Political Leadership. Review of: Lees-Marshment Jennifer (2016), The Ministry Of Public Input: Integrating Citizen Views Into Political Leadership: Palgrave Macmillan. Public Administration 94(1): 280-282.
- Van Eijk C.J.A. & Steen T.P.S. (2016), Why engage in co-production of public services? Mixing theory and empirical evidence, International Review of Administrative Sciences 82(1): 28–46.
- Osch D. van, Eijk C. van & Schmidt E. (8 January 2016), Student uit spits benadeelt intensiever HO: ScienceGuide. [blog entry].
- Berg C.F. van den, Schmidt A.J. & Eijk C.J.A. van (2015), Externe advisering binnen de Nederlandse overheid: Naar een empirisch en theoretisch onderbouwde onderzoeksagenda, Bestuurskunde 24(3): 17-31.
- Broekema W.G., Eijk C.J.A. van & Torenvlied R. (2015), Externe experts in de crisisrespons. Centrale processen in de samenwerking met de reguliere crisisbeheersingsorganisatie in Nederland. In: Devroe E., Duchatelet A., Ponsaers P., Easton M., Gunther Moor L. & Wondergem L. (Eds.), Zicht op First responders. Handboek bij het beheer van evenementen en noodsituaties in Nederland en België. Antwerpen-Apeldoorn: Maklu. 297-314.
- Eijk C.J.A. van & Steen T.P.S. (2015), ‘Why is this citizen layman entering my domain?!’ The effect of autonomy, organizational support, and red tape on openness towards co-production. XIX IRSPM Conference 30 March 2015 - 1 April 2015.
- Eijk C.J.A. van & Steen T.P.S. (2014), ‘Why is this citizen layman entering my domain?!’ A theoretical model explaining professional’s openness towards processes of co-producing public services. IIAS study group: “Co-Production of Public Services” 20 May 2014 - 21 May 2014.
- Verschuere B., Steen T.P.S., Van Eijk C.J.A. & Verhaeghe T. (2014), Motivations for coproduction of public services: empirical evidence from a comparative case study. IIAS study group: “Co-Production of Public Services” 20 May 2014 - 21 May 2014.
- Eijk C.J.A. van & Steen T.P.S. (2014), Professionals’ Views on Work Autonomy and Citizen Co-Production: A quantitative study of openness towards co-production among managers of Dutch health care organizations. NIG Annual Work Conference 2014 27 November 2014 - 28 November 2014.
- Kleef D. van & Eijk C.J.A. (2014), WHEN THE CAT’S AWAY, THE MICE WILL PLAY: A grounded theory study into the co-production process between Dutch veterinarian inspectors and inspectees. Seminar on ‘Co-production: the State of the Art’ (co-sponsored by IRSPM, EGPA / IIAS, WILCO, and the British Academy of Management) 22 November 2012 - 23 November 2012.
- Kleef D.D. van & Eijk C.J.A. van (2014), When the Cat's Away, the Mice Will Play: An empirical approach to the concept of co-production using the case of Dutch food safety services. NIG Annual Work Conference 2014 27 November 2014 - 28 November 2014.
- Eijk C.J.A. van, Broekema W.G. & Torenvlied R. (2014), De rol van externe experts in crisisbesluitvorming en -communicatie. Een analyse over 60 crises, Magazine Nationale Veiligheid en Crisisbeheersing 12(2): 54-55.
- Van Eijk C.J.A. & Steen T.P.S. (2014), Why engage in co-production of public services? Mixing theory and empirical evidence. Seminar Series Citizenship 3.0 3 October 2014 - 3 October 2014.
- Eijk C.J.A. van, Broekema W., Torenvlied R. & Hendriks O. (2014), Crisisbeheersing: lessen voor de inzet van externe experts, Secondant 18(2): .
- Eijk C.J.A. van (2014), Growing Access to Local Decision-Making? Explaining variation among Dutch municipalities in the institutional measures to promote citizen participation, Journal of Urban Affairs 36(2): 256–275.
- Eijk C.J.A. van & Steen T.P.S. (2014), Why People Co-Produce: Analysing citizens’ perceptions on co-planning engagement in health care services, Public Management Review 16(3): 358-382.
- Eijk C.J.A. van & Steen T.P.S. (2014), Locatiemanagers en de samenwerking met de cliëntenraad. Managementrapporatage voor instellingen voor ouderenzorg. Den Haag: Universiteit Leiden / Instituut Bestuurskunde.
- Eijk C.J.A. van & Steen T.P.S. (2013), Waarom burgers coproducent willen zijn. Een theoretisch model om de motivaties van coproducerende burgers te verklaren, Bestuurskunde 22(4): 72-81.
- Eijk C.J.A. van, Broekema W.G. & Torenvlied R. (2013), “Geen Uniformen, maar specialisten”. Betrokkenheid van externe experts in crisissituaties. Den Haag: Universiteit Leiden / WODC.
- Lowery D., Jong M. de, Eijk C.J.A. van & Taal S. (2013), Partisan Differences in Spending Preferences after the New Democrat and New Labour Transformations of Party Images, Journal of Political Sciences & Public Affairs 1(1): 1-8.
- Berg C.F. van den & Eijk C.J.A. van (2012), Van permissive consensus tot political by-pass: de politisering van de EU in Nederland. In: Jong P. de & Lange S. de (Eds.), Europa, burgerschap en democratie: Over de gespannen relatie tussen burgers en Europa en mogelijkheden om die te ontspannen. Den Haag: Raad voor het Openbaar Bestuur. 41-55.
- Berg C.F. van den & Eijk C.J.A. van (22 November 2012), Burgers, nationale politiek en de politisering van de EU: Eurosearch: Dissecting the political body of Europe. [blog entry].
- Resodihardjo S.L., Eijk C.J.A. van & Carroll B.J. (2012), Mayor vs. Police Chief: The Hoek van Holland Riot, Journal of Contingencies and Crisis Management 20(4): 231-243.
- Steen T.P.S., Meer F.M. van der, Widt D. de, Eijk C.J.A. van & Dijkstra G.S.A. (2010), Vernieuwing van de Rijksdienst onder de loep: Monitoring Programma Vernieuwing Rijksdienst. Leiden: Instituut Bestuurskunde / Centre for Public Sector Reform.
- Eijk C.J.A. van, Jong M. de & Taal S. (2010), Kwaliteit in Perspectief, Kwaliteit in Beeld 64(2): 99-105.
- Eijk C.J.A. van (2009), Zweden. In: Steen T.P.S., Kerkhoff A.D.N. & Meer F.M. van der (Eds.), New Public Management voorbij? Negen landenstudies naar hervormingen binnen de centrale overheid. Leiden: Center for Public Sector Reform.
- Eijk C.J.A. van & Steen T.P.S. (2009), Vlaanderen. In: Steen T.P.S., Kerkhoff A.D.N. & Meer F.M. van der (Eds.), New Public Management voorbij? Negen landenstudies naar hervormingen binnen de centrale overheid. Leiden: Centre for Public Sector Reform.