Universiteit Leiden

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Student support services

Perhaps you have questions about your master’s, or could use some extra help, or maybe you’d like some support of a more personal nature? At Leiden University we have people and departments who will be glad to help in any and all of these areas.

Student Support Services is the place to go if you have questions about the programme, studying or any other issues you can expect to encounter as a student. These include:

  • Enrolment and de-registration
  • Tuition fees
  • Social lending system
  • Exchange programmes
  • Studying abroad
  • Impending study delay

You will also find professionals and organisations here that can provide specific support. Student support services can be found in the Plexus Student Centre in Leiden and on the campus in The Hague

Throughout your master’s programme our study advisers will always be available, offering help in several areas that include:

  • Study and exam arrangements
  • Study planning
  • Internships and electives
  • Studying abroad
  • Thesis problems
  • Impending study delay

Please note that the study adviser cannot tell you whether or not you will be admitted to the programme. For this, you will always have to submit an application for admission.

Student counsellors are there to provide advice on matters of a legal nature, regulations and financial issues. They can also mediate in the event of a conflict. And it goes without saying that any discussion with a student counsellor will be in strict confidence.

If you are having problems studying, or if personal circumstances are having an impact on your studies, student psychologists will be at hand to help you resolve the issues. To this end they organise workshops and training courses on study skills, study planning, examination anxieties and study stress. If you’d prefer to speak one-on-one, you can ask for an individual consultation.

If a disability or functional impairment is making it difficult for you to study, the Fenestra Disability Centre can help. The centre’s experienced and expert staff can support you during the intake process, help you apply for special facilities and generally show you the way, both inside and outside the University. It’s certainly worth speaking to the Fenestra Disability Centre before you start your master’s programme.