Service desk Rapenburg
- Visiting Address
- Oude UB
Rapenburg 70
2311 EZ Leiden - Room number
- Ground floor
- Telephone
- +31 71 527 3110
Opening Hours
- Monday
- 08:30 - 17:00
- Tuesday
- 08:30 - 17:00
- Wednesday
- 08:30 - 17:00
- Thursday
- 08:30 - 17:00
- Friday
- 08:30 - 17:00
Service desk Rapenburg is responsible for the locations Oude UB, Gravensteen and Academy Building. The University service desk is the central point of contact for all your questions, requests and complaints about facilities and services.
The service desk is the central point of contact for all your questions about facilities and services, such as:
- Health and safety issues
- Audio-visual equipment
- Printed products, copying and printing
- Applying for or changes in name plates
- Parking
- Cleaning
- Information about rooms
- Issuing keys
- Company bicycles
- Maintenance and failures
The service desk is responsible for making sure that your report ends up in the right place and is implemented or complied with. You will also receive feedback on your report.
Please report any failure to buildings or equipment to your building’s service desk. If your building does not have its own service desk or when the failure happens outside working hours, please contact via Reporting incidents.